Returns & Exchanges

At Boyds, we are committed to ensuring your complete satisfaction with our luxury collections. If you are not entirely pleased with your purchase, we offer a seamless return and exchange process within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all designer tags attached; items must be unworn, unwashed, and in original condition.

3

Attach Shipping Label

Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; once received, our team will process your refund within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing